Privacy Policy
How we collect, use, and protect your personal data.
Last Updated: January 15, 2025
Summary: We collect contact information submitted through our forms. We use Google Analytics and Clarity for website analytics. We do not sell your data.
1. Company Information
Media Hub Tech · 5 Penn Plaza, 14th Floor, New York, NY 10001, US · privacy@mediahub22.com · +44 7575 864424
2. Information We Collect
- Contact forms: Name, email, company, service interest, budget, and message content
- Analytics: IP address, browser type, pages visited (anonymised via Google Analytics and Microsoft Clarity)
- Communications: WhatsApp and Telegram message content when you initiate contact through those channels
3. How We Use Your Information
- Responding to enquiries and providing requested information
- Booking and conducting strategy calls
- Providing our digital marketing services to clients
- Improving our website through anonymised analytics
- Sending relevant marketing communications (with consent)
4. Analytics & Tracking
We use Google Analytics (anonymised) and Microsoft Clarity (session recordings and heatmaps) to understand website usage. Clarity ID: wr1ulgar49. Google AdSense may be used for site advertising — Google may use cookies to serve personalised ads. Opt out at adssettings.google.com.
5. Data Sharing
We do not sell personal data. We share data only with: analytics providers (Google, Microsoft — anonymised), communication platforms (WhatsApp, Telegram — only data you provide directly), and law enforcement when legally required.
6. Your Rights
GDPR (EU/UK): Right to access, rectify, delete, restrict, and port your data. CCPA (California): Right to know, delete, and opt out of data sales (we do not sell data). Contact privacy@mediahub22.com to exercise rights. Response within 30 days.
7. Data Retention
- Enquiry data: 3 years
- Client data: Duration of contract + 5 years
- Analytics: 26 months (anonymised)
8. Contact
📧 privacy@mediahub22.com · 📍 5 Penn Plaza, 14th Floor, New York, NY 10001, US